Cancellation policy

We keep appointment times for you, so please let us know as early as possible if you need to change or cancel.

How to change or cancel

Use the link in your booking confirmation, or call or text us on 0451 105 235.

Notice period

Please give us as much notice as possible. Contact the clinic for our current notice period.

Late cancellations and no-shows

Any fee for a late cancellation or missed appointment is explained when you book. If you have a question, please call us.

Running late

If you are running late, please call us so we can let you know whether your treatment can still go ahead.

If we need to reschedule

If we have to move your appointment, we will contact you as soon as possible and offer the next suitable time at no cost.